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Testimonial
“From the beginning to the end, the level of empathy and compassion has made a truly awful time bearable. Cannot recommend Allie and team highly enough”.
“Thomas made the process easy & made us feel comfortable when making our choices on how we wanted the service to be”
“Your efforts to undertake so much of the arrangements was really appreciated, as was your ability to tailor the arrangements to our requirements”.
“Everyone was helpful and respectful. The premises was beautifully kept and the reception area and the afternoon twa area smelled fresh and clean. A good experience. Thank you to all staff, especially Michael”.
“Want to thank Karina for her help in pointing us in the right direction at a sad and stressful time”.
“My sincere thanks for your kindness and professional orchestration of the funeral process – from beginning to end – for my dear mother’s funeral. Michael was always available for our questions and communicated clearly what we needed to know. The funeral was a dignified and fitting tribute for our Mum. Sincere thanks”.
“Every aspect of the family’s requirements was attended to with dignity and discretion. No small detail was overlooked. The deceased was honoured. We were blest!”.
“We have had 6 x family funerals with Ivan Butler in tour care and will continue to use you in the future. Thanks”.
“Very happy with the service. Exactly what we were after. Wonderful, understanding team.
“We were treated way above our expectations and we thank you kindly”.
“We were made to feel comfortable and no hard sell and showed respect to the family”.
“Michael Butler and his team are so capable, patient and with an eye-for-detail. They are respectful of different cultural needs. Our family really wants to thank them for giving our 100 year old matriarch the send off we had all hoped for and we recommend them most highly”.
“We found Allie to be very helpful, caring and efficient throughout the whole experience”.
“Such incredible service that went far beyond what we expected. Even the most difficult situation was handled with kindness and professionalism!”
“Very professional, fully supported. Family were very happy with the celebrant Ian. Could not have asked for more”.
“Thank you Michael and all of your staff for your understanding level of service to me during this very difficult time. I could not have wished for any more help and support”.
“The atmosphere as soon as we walked in was really fitting and sincere. Karina was so helpful, understanding and patient, full of information, explained everything beautifully. Certainly will recommend you to others”.
“The family were very happy with the care and service and attention to detail you provided. Thank you”.
“Our family working with the Ivan Butler family ensured our mother’s funeral was special. The warmth and caring began the moment we spoke to Karina. This made our journey so much easier. Thank you so very much!!! You truly are different to the other funeral directors we had spoken to!!”.
“Allie did a fantastic job, the day was perfect. Very professional, understanding and supportive”.
“Dean provided us with professional service from start to finish. We were very pleased with the graveside service, and believe that Dean provided above and beyond. From the family of M, we thank both Dean and the whole team at Ivan Butler. Many thanks”.
“We have dealt with Ivan Butler Funerals twice now for both our parents – 10 years apart. On both occasions everyone went above and beyond in their care and understanding.
I cannot speak highly enough of their exemplary service and highly recommend”.
“The service provided was thorough and professional, but most importantly at every stage our family was treated in a personal and caring manner”.
“Dean was extremely helpful and supportive. Your company was professional, respectful and kind”.
“My parents had dealt with Ivan Butler Funerals in the past and had organised to employ their services for their own farewells, when the time came. Sadly the time came.
The manager Geoff Lewis, did everything he could to make sure my father’s farewell was flawless. Though afflicted by grief, it was indeed a beautiful occasion. All the things stated in the other reviews are accurate. I was so impressed I just had to write a review & award 5 Gold Stars.
I highly recommend Ivan Butler to anyone, their service was impeccable. Geoff did everything he could to make us feel at ease, he ensured everything behind the scenes was running smoothly.
This allowed us to focus on our own well-being, for which we were most grateful”.
“We found all the staff very helpful especially at this sensitive time. We have attended a number of funerals here and they are highly professional”.
“From our initial meeting with Michael, to the communication and ultimately the funeral service, we experienced care/compassion, professionalism as well as ensuring that the day went seamlessly. Impressive!”.
“We were away overseas at the time my Mother dies, and appreciated the flexibility and good service provided by Geoff Lewis”.
“IBF were extremely responsive to all of our needs and wants. Very flexible and accommodating. Glenn was superb to deal with from go to whoa”.
“On both occasions when I have used your company all plans have been met or exceeded. In addition the input by staff has been invaluable. The level of exceptionally professional, heartfelt and practical advice was most welcome”.
“Our family was completely satisfied & pleased in every aspect of the funerals preparation & the manner in how the day went.
Special thanks to Glenn & Dianne for their help in a difficult time. There was simply nothing we could fault in everything they did”.